agency logo

TOP Five CRM Tools for Small-Medium Business

Share on facebook
Share on twitter
Share on linkedin
Share on pinterest
TOP Five CRM Tools for Small-Medium Business
TOP Five CRM Tools for Small-Medium Business
TOP Five CRM Tools for Small-Medium Business

So What is a CRM? 

 

A CRM solution lets you concentrate on your organisation’s relationship with individual people—including clients, service users, employees, or suppliers—during your lifecycle, including finding new customers, winning their companies, and offering support and additional services throughout your relationship.

And Who’s the CRM for?

 

A CRM framework offers anyone – from sales, customer support, business growth, recruitment, marketing, or every other line of business – a better way to handle the external interactions and relationships that drive success. A CRM tool lets you store customer and prospective contact details, identify sales opportunities, document service issues, and manage marketing strategies, all in one central location—and make information about any customer interaction accessible to everyone in one central location.

This Article 5 TOP CRMs to make use in your business that can help your Business scal

Customer relationship management (CRM) is highly recommended for companies of all sizes as a business strategy. CRM holds a wide range of activities between a company and its customers. CRM tools used as a part of business strategy helps in understanding the customer, retaining them, attracting new ones, and winning new deals, hence increasing revenue as well as profits. Also, CRM tools help in decreasing customer management costs. The advanced technology and a high number of internet usage in recent years have listed many new CRM software tools that are highly customisable. These Software tools come with powerful engines for data analysis, automation of tasks, and balanced streamlining of any business operations.

“You don’t close a sale, you open a relationship if you want to build a long-term, successful enterprise.” –Patricia Fripp 

Tweet

TOP Five CRM Tools for Small-Medium Business

1.ZOHO

Zoho CRM is the customer relationship management that helps businesses to simplify their process, provide information the way they want to use it, and ultimately show insights that are helpful for the growth of the business. Zoho CRM is one of the most affordable CRM solutions but also has scalable plans ready for growing companies. Zoho CRM empowers a global network of over 150,000 businesses in 180 countries to convert more leads, engage with customers, and grow their revenue & profitability. Its Multiple channels is supported no matter where customers are. It also has analytics, reporting, automation, and allows for customisation.

Another advantage is the availability of a great number of add-ons and integrations, including other Zoho apps and 3rd party products in various categories such as sales, marketing, business productivity, customer service, social media and much more to offer.

2.EngageBay

EngageBy is an all-in-one MARKETING CRM tool. It promotes an easy way to acquire, nurture, engage and convert leads into customers. Its an award winning software for marketing, sales, & customer support. Also it is a software with many possibilities for seamless customer experience . More importantly , Engagebay is an affordable HubSpot & MailChimp alternate for small and medium businesses.

3.PIPEDRIVE

Pipedrive Users close an average of 28% more deals. This CRM tool helps to get more hot qualified leads fed straight into your pipeline around the clock from your custom chatbot and web forms. Also, it allows to free up your day to close more deals by automating and tracking sales interactions with synced emails, calendars and calls. It helps to see what works and ditch what doesn’t with pipelines, dashboards, personalised sales tips and a dedicated manager app.

  • No credit card required for sign up
  • Highly rated by thousands of customers
  • 60 sec or less customer support response time

Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.” -Tom Peters 

Tweet

4.FreshSales

Freshsales: Manage your entire sales funnel end-to-end and Come with a 21-day free trial.

  • Affordable plans for all business sizes
  • AI-based sales features & visual pipeline
  • One of the easiest CRMs to use

In a CRM like Freshsales, you don’t have to switch between tools for essential sales activities. From one single spot, you can:

  • Make calls
  • Send emails
  • Create reports
  • Prioritise leads
  • Visualise your pipeline
  • Automate repetitive actions 

“How you gather, manage and use information will determine whether you win or lose.” -Bill Gates 

Tweet

5 . Insightly & VCITA

Insightly Presents one unified platform and Marketing automation that is made simple. it Offers 14 day free trial. Insightly is a CRM tool with no expensive integrations comes with Beautiful email templates and Enterprise-grade dashboards. It allows the user to go beyond transactions and better connections with your customers. Businesses can create unforgettable experiences, and align teams with a CRM built with clients in mind

Its a modern customer relationship platform to grow your business faster by building lasting relationships with your customers, through every step of the customer journey.

VCITA

vCITA is a CRM solution for small businesses offers a 14-day free trial. VCITA says the search for the perfect small-business CRM ends here.Over 100,000 service-based businesses use vCita to manage and grow their client base and business

  • Ideal CRM for service-based businesses
  • Manage leads, contacts, & clients in one place
  • Integrate seamlessly with other platforms

The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.” -Bill Gates 

Tweet

Div Acharya

Div Acharya

Div, Founder, and Managing Director at DigitallyDiv strong believer and want nothing more than seeing you and your brand become amazingly victorious. With an MBA degree from Swinburne University Melbourne in tow and a great passion for digital marketing & Social Media Marketing, She is here to stay & grow!. She comes with a passion for helping people gain their confidence in Online Marketing.

Share on facebook
Share on twitter
Share on linkedin
Share on pinterest

Leave a Replay

Digital marketing agency melbourne

About Digitallydiv Agency

We are your Go-to Digital Marketing and website design agency located right here in Melbourne. With a focus on functionality, user-centric and most Importantly Leads generating design, we deliver high-Converting websites to service based Businesses like Real Estate Agents, Dentists, Vets, Lawyers,Interior Decorators, Finance, Accountants , dance schools , Car sales Agents, and Business Coaches… & Many more

Recent Posts

The Must-Read Conversion Ready Website Checklist

conversion ready website Design ebook
Share on facebook
Share on twitter
Share on linkedin
Share on pinterest

Follow Us

Don't take our words, Look at what they say! about Digitallydiv web Agency

Sean Webb
Read More
The Digitallydiv team was Incredible to work with! They took every idea we had and made it a reality to create a true website for our brand. Digitallydiv gives you the support before, during, and after launch that you need. Very Responsive, always looking out for our best interests and offering great advice . Would highly recommend it to anyone looking for website help.
Tanya Martin
Managing Director
Read More
Digitallydiv Web Boutique is fantastic. So happy with Digitallydiv - Great professional team. Love our new website! I would highly recommend Digitallydiv Agency to anyone who values high quality work . Their digital marketing Strategies are #1. A true pleasure to work with the team. Thanks for the Conversion-Ready Website that you have built for our Business, With this New website , we can expect Optimum Returns from Our Other Marketing Activities.
Chris FetcherCEO
Read More
Digitallydiv Agency helped us with the build of our website. I was very impressed with the professionalism, efficiency and passion of the team. The Digital Marketing Strategies they incorporate to Build a Conversion-Ready website are second to none.We are extremely happy with the final result! I would highly recommend using Digitallydiv Agency for your website project!
Previous
Next

Are you Ready to scale your Business?

We help you Amplify your online Presence

Let's have a chat

Your are proud of your Business, now be proud of your website!!

Scroll to Top

Online Marketing Digitallydiv Web Boutique

Online marketing chat

Wollongong website design

Let's have a chat

YAY! Glad you are here!

We build intelligent and beautiful websites that sells!

join the family

Transform your Life From
meh to Magic-Join 1000+ Businesses Today

%d bloggers like this: