How can we fit your needs... Frequently Asked Questions

Website design,Hosting& Domain, Social media Marketing ,FB Ads, and General Questions. All Questions Answered….

Frequently Asked Questions

Frequently Asked Questions-Website Design

How much does the website design cost ?

Our website( we Create Only websites Not Web Applications) packages usually Starts from  AUD3055 – AUD 5000.  However, it really depends on what kind of website you need. whether  you need and Overhaul( Redesign) of your Existing Website Or you  need a Complete new website.

Who are your Agency best fit for?

We are Specialised in Professional service-based businesses like Law firms, Accounting. Finance, RealEstate, Property Finance, Vets, Dentists, doctors, Recruiters & Car sales agents, Business & Life Coach, Interior Decorators & Architects, Pre-School & Ballet Dance Academy, and Luxury Hotel

Why are you so expensive?

We Build your Website Strategically to generate more leads. We are not just web-designers we are also web strategists. Your Website will not be just an Online Brochure, it’s going to be a Leads generating machine. ( Most Biz owners think that websites are basically just online Brochures).

 The process we use to build your website takes a certain amount of time and a lot of planning and research. Additionally, unlike other agencies, we DON’T Just use the common templates. Instead, we use Templates that are unique and we personalise them from the scratch, which means you get a unique design tailored around your business. 

Our web design packages start from $4099(+GST), with the average being around $5,000 – $9,000(+GST). For large companies, this jumps to $15,000+(+GST).

Here is the Article about why do we charge what we charge.


How long does it take to build a website?

We take around 8-10 weeks provided we have all the information from you. Our full web design process is broken down here(the details are “Coming soon”). Generally speaking, the website will only take a long time if we are still waiting for text and images from yourself.

So, Buying a website from us should not only be treated as a company cost when your website is a promotional platform that should make money for your business.

Looks like you are quite cost-effective compared to other bigger Agencies?

Well, We’ve also been asked this question as-well. We spend a lot of time researching, planning the web strategy for your site, and then finally with the design and build.

We’re  More Cost-effective than bigger agencies because…

  1. We work remotely which means you don’t pay for the Receptionist salary or office related costs.
  2. We’re a bunch of  Creative people that takes on a limited amount of clients each year

What information do you need from my-side to get started for a website?

It just depends on what sort of website you would like to have. We’re going to be able to explore this on our research call before we start working together. Depending on which package we agree on, we may need to …

  • Images of you and your team
  • Images of your workplace
  • Content for the website e.g. text, PDFs etc
  • Staff Profiles
  • Any Videos you would like adding to the website
  • Login details to your existing website

Do you offer any kind of payment schedule?

Yes, we split the payment into two. The first 60% is usually taken once you have seen the mockup of your homepage and you’re happy to move forward. The following 40% is taken 30 days after this.

How many pages do I get with my website?

Most of service-based small-medium Businesses ( Listed above)need around 15-30 pages. You can have around 15-30 number of pages on your website. We will usually design you 4 page layouts i.e. A homepage, a blog page,  a Service page, and an About page. You can then use whichever layout you want for each new page you want to add. 

Typically we suggest having the following pages: Home page, Service pages (7-12), Blog page, About page, FAQ page, Contact Us page ,Team page, and  Plans & Pricing page.

Can I make the final payment when the site is ready to go live?

Nope!!.  In the past, we’ve noticed that projects will take a lot longer than planned to finish. We may be waiting for clarification Or content from you, and this may prolong the process. Often these delays can take months to complete. That’s why we still invoice 21 days(3 weeks) after the first order. At this point, we’re going to be well on our way to your new website and you’re going to be able to see improvement.

How do we communicate throughout the website build?

Before we start working together, we’re usually going to have an initial phone call or Skype call to discuss the proposal. Until we get started, much of the contact will take place via email.

This makes the process even simpler, as we’re going to get all the details stored and can come back to it later. If we’ve done the proposal, we’ll be scheduling the first digital marketing training session.

I don’t want to use WordPress can I choose something else?

No. We only use WordPress to build websites. We have used other platforms in the past but not anymore. WordPress is a platform that’s easily accessible for our clients to update themselves, it’s search engine friendly and it’s easy to integrate with third-party companies. 

We also use Only Elementor Pro as the Page Builder nothing else.

My new business idea will be Big-timer, maybe the next LinkedIn. Can you guys help?

No. Websites like Facebook, Amazon, and Twitter are not like regular websites. They need hundreds or thousands of hours of work just to get the website up and running. Not to mention that you need a team of developers on hand 24 hours a day to keep the website running smoothly.

How how will get stock images for me?

We will purchase the images for your website. We use stock image websites such as Shutterstock, and Adobe Stock  to buy professional images so that you don’t have to pay a photographer.

Will my website be mobile friendly?

Yes 100%. Your website will be fully responsive and will look great on all devices. We don’t charge extra for this. It comes as standard.

So, What is the main difference between a website and a web application?

A web site is typically  for information Purpose only. For example, any service based Websites . However, You can Interact with the company via the pop-ups, Quizzes, surveys and contact us details on the website. 

A web application( It’s Not an App, still a website) on the other hand is a web site that do some action  (and requires user’s interaction). For example, Facebook or Xero could be considered web applications. 


Do you develop web-applications

No. We Only Build simple, Beautiful, and Functional  websites. We Build strategically designed Websites for Professional Service-based Businesses.

BTW, Our web sites are responsive & Mobile Friendly, so that they can be viewed on mobile devices. 

Do you craft e-Commerce websites?

Unfortunately, No. We don’t do the e-Commerce Websites. This is because we are Experts in Service-based websites and we love to continue doing so.

Do you provide training on using the Worpress

Yes! we provide 2 Hour Training to the team after the website goes live. Things like  How to add new Photos, Or new content to the website. In a Nutshell, we provide training on approaches to maintain the website.

Frequently Asked Questions : Web-hosting & Domain

Do I need hosting?

YES!. You do.  Hosting is like renting space on the internet. You’ll need to buy hosting otherwise people won’t be able to access your website.

Who hosts the website?

We don’t host them. We use site-ground to host your website while it’s under build. After the project is completed  , You can host the website elsewhere and manage it yourself. It’s completely up to you. We don’t usually offer Hosting at our Agency.

Who will own the domain?

You will own the domain. We will register the domain in your name and address and it belongs to you. This means you have ultimate control over it.

How much does hosting cost?

Hosting usually costs less than AUD130-150 per year. It can cost a lot more depending on your requirements. In general, Hosting prices usually increase the more website visitors you have.

Do you do SEO for my website when you build it?

It depends on which package you choose. SEO is usually an ongoing commitment and will require continuous work. However, we do offer a package that will start you off on the right foot.

The Business and Enterprise website plan includes advanced on-page SEO up to 10 pages. This means we’ll perform keyword research and optimise it for search engines.

How much does SEO cost?

It can vary dramatically but our monthly SEO plans begin at AUD 699+GST per month. This is generally a starter plan for a local business with a moderate amount of competition.

Some of our other clients pay over AUD1300+GST per month for some SEO services. It really depends on how much work will be required and how much competition you have in your industry.

Do you set up my Facebook, LinkedIn,twitter page etc?

Yes, we can do that for you. We also offer Social Media Marketing packages along with web design, which we are happy to discuss.

Do you offer Social media Marketing plans as well?

Yes! we do.

We offer various Social media Marketing plans, Content marketing plans, and Social Ads plans that suits your requirement. The link is here to check that out!

Can You write Content for my new website?

Yes, we can do that for you. We also offer Content Writing and Copywriting services.

Basically,  every website build with us will have home page Copy (Strategically written) to generate more leads. Also, we write Copy for all the service pages( Up to 10) in line with the content ( niche relevant) we have from your end.These are included in the package

However, any Copywriting done by our team for any other pages will be charged Extra. Otherwise, we are happy to use your content for all other pages than the Home page & Service pages.

Do you build mobile apps?

No, we don’t develop apps – but we do make our websites work on all devices. Developing an app for mobiles and tablets across the range of different platforms can be an expensive task, and in some cases can be resolved with a responsive website.

Can I own my website?

Yes, Ofcource.You’ll receive the Full Ownership of your website.

Once the website is ready and all the payments are cleared, we’ll Transfer the website to your Chosen Hosting company. We use Siteground & Cloudways  to Build the website for our clients. You can either choose Siteground( we’ll send the link) or any other Hosting company as per your requirement.

Can I make small changes to my website


Once the website Transfer is done, we can remain as collaborators for your website( If you choose Siteground Web-hosting) and you can choose to be  In our monthly maintenance plan for an extra price. Additionally, we will provide Post web design training ( 2hrs Via zoom). You can make small changes to your websites like adding new pictures or some text content as you are the owner of your website.


Frequently Asked Questions: Social Media Marketing

Do I need Social Media Marketing for my business?

Our answer is an emphatic YES. Along with websites , its important to have proper Online marketing Strategies in place to generate more leads and grow your Business. 

Investing in Comprehensive Social Media Marketing without having a strategy is like buying a car and not knowing how to drive.  It’s like trying to use a printer without a cartridge, or ice-cream without sugar. It’s like putting Gorgeous lights in a house without electricity. Local and small businesses need social media even more than ever. We think you get our point.


Why does my Business needs Social media Marketing

Social Media Marketing is an important aspect of a startup OR a Small Business whether a B2B Or B2C brand. The reasons are many, Social media marketing helps Generate leads, drive website traffic, and build brand awareness.

Social Media Strategy

Creating a social media strategy includes setting marketing goals, choosing the right networks to use, and measuring your desired results. Your strategy ensures social media has a positive impact on your business. We at DigitallyDiv will chat with you about your business and its requirements and create a plan that will help your Business go BOOM!.

Which Social Media Platform suits my Business

This decision majorly depends on the Type of your business and where does your target Audience hang out. In general Mosts of Service based Business find  their Target Audience in facebook, LinkedIn and Insta( to some Extent). Below are the few steps to figure out:

Step 1: Identify your Audience Step 2: Define your Goals Step 3 : Find Your Audience. So, Your SM PlatForm selection depends on these Above points.We can Help you decide.

Social Ads VS Paid Search

Read this Blog to Understand the Differences better.

Is facebook Ads Worth ?

It’s a perfectly fair question, no matter how comfortable you are with paying Paid Social. Luckily, there’s a short , simple answer: yes, Facebook ads works – amazingly well.

If you’ve been trying to figure out whether Facebook ads even work or whether Facebook advertising is right for you, this guide should put your concerns to rest. Ready to dig in? 

Are you Ready to scale your Business?

We help you Amplify your online Presence

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